Shipping & Returns
Shipping Policy
At Shawna Lay Designs, our items are custom made to order. Each shipping time will be contingient on backorders and qantity of items purchased. We take great care in packaging your items to ensure that they arrive in pristine condition. Our shipping costs are calculated based on your location and the weight of your order. Please note that shipping times may vary depending on your location and the shipping method selected at checkout. If you have any questions about our shipping policy, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Shawna Lay Designs. We offer exchanges on sizes if your item does not fit within a week of recieving it. To initiate a return or exchange, please contact our customer service team with your order number and reason for return. Please note that items must be in their original condition with in order to be eligible for a return or exchange. We do not accept worn items for returns or exchanges. In the case of an exchange due to size please allow 3-5 weeks to recieve your exchange. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us. We're here to help!